Service means to us to do everything so that your centrifuge, dryer, mixer and your fittings will work reliably and safely for producing an optimum product. We feel responsible for our machines and systems, cooperating in a close partnership with our customers.

Perfect solution: Test Center and Rental Equipment

With our broad expert knowledge, we find out the optimum process solution for our customers, providing U.S. sales and technical support for new and used equipment. To ensure the functionality and reliability of the developed solution, we rely on our fully equipped Test Center with centrifuge and drying equipment. For process validation, we use special computer simulation capabilities. Customers can convince themselves of the high performance and quality of our products, using our rental equipment fleet.

High performance: Process Engineering, Optimization and Training

The HEINKEL Group experts support our customers with installation and commissioning of the production equipment, regarding machinery, control equipment, software and complete systems. This also includes the optimization of machines and systems in consideration of the product quality and productivity being demanded. Thus, we do not only facilitate the best possible production start, but also analyze and optimize your processes during production to increase performance. Furthermore, we offer tailor-made expertise in training sessions and workshops.

At your side: Repairs and Refurbishment

With a reliable repair service and full inventory of spare parts, we will keep the customer´s facility up and running. We do repairs whether in our workshop or at customer’s sites. Should your equipment need more than this, we adjust your existing systems to new process requirements and changed standards with upgrades and retrofits, thus protecting your investment.

Please contact our sales and service team at HEINKEL USA.