With the recertification for ISO 9001:2015, HEINKEL has once again proven its highest quality standards for modern management based on clearly defined responsibilities and transparent processes.
Customer satisfaction and quality, efficient processes and rapid response are decisive success factors for a company. The pre-condition for this is a reliable quality management system with optimised processes and workflows. This was confirmed to HEINKEL in March 2021 with the ISO recertification. The audit was successfully completed without any complaints within two days, partly online and partly on site.
Across all business units, random checks were made to see how far the requirements of the management system documentation and the corresponding regulations are being put into practice and whether they are effective. With the successful audit and the internationally recognised certification according to ISO 9001:2015, HEINKEL ensures continuous improvement processes, successful work and a high level of customer satisfaction.